Welcome to the fifty-seventh edition of “In-Touch”. As always, I would love to continue the conversation so let me know what you think in the comments below. Story of the Week: “Keep the Customer Satisfied” I decided to buy a new laptop — the MacBook Air M2 — and was wondering where to get it from, so I…

Welcome to the fifty-sixth edition of “In-Touch”. As always, I would love to continue the conversation so let me know what you think in the comments below. Story of the Week: “A Helping Hand” Jiri Urbanec is the CEO of Santo, the biggest pharmaceutical company in Central Asia. He is extremely knowledgeable and, at the same time…

Welcome to the fifty-fifth edition of “In-Touch”. As always, I would love to continue the conversation so please let me know, in the comments section below, what you think. Story of the Week: “Time for a R.E.S.T.” My friend Konstantinos Kintzios says that personal branding is a key element of business success and I have come to agree…

Welcome to the fifty-fourth edition of “In-Touch”. As always, I would love to continue the conversation so please let me know what you think in the comments below. Story of the Week: “Without Persistency, A Dream Is Just A Wish” It’s no wonder Spyros, the 9-year-old son of my friend Dimitris, had wanted to emulate Ryan’s success. …

Welcome to the fifty-third edition of “In-Touch”. As always, I would love to continue the conversation so please let me know, in the comments section below, what you think. Story of the Week: “One for All, All for One” My uncle, Lakis Michaelides, has always been a captivating storyteller. He recently told me about an event that took place in…

Welcome to the fifty-second edition of “In-Touch”. As always, I would love to continue the conversation so let me know, in the comment below, what you think. Story of the Week: This Year, Choose a Word and Not a Resolution! Two days before the end of 2022, I read an interesting article in the Washington Post by the American author Tara Parker-Pope. In…

Welcome to the fifty-first edition of “In-Touch”. As always, I would love to continue the conversation so let me know, in the comments below, what you think. Story of the Week: Lessons of the Year As we come to the end of another year, it’s a good time to reflect on everything we have learned and how we…

Welcome to the fiftieth edition of “In-Touch”. As always, I would love to continue the conversation so please let me know in the comments below what you think. Story of the Week: Putting Others in the Frame An out-of-the-blue question about parenthood on Farah Shamma’s “Hotel Talk” podcast has changed some of my ideas on management and leadership. “How…

Welcome to the forty-ninth edition of “In-Touch”. As always, I would love to continue the conversation so please let me know what you think in the comments below. Story of the Week: Why ‘Yes, if…’ is better than ‘No’ My friend Costas Galatariotis recently told me about a conversation that he had two decades ago with one of the most prominent…