Welcome to the thirty-fifth edition of “In Touch”. As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: Kill Your Darlings When I sat down to write this week’s newsletter, I had a very different story in mind to share with you. …

Welcome to the thirty-fourth edition of “In Touch”. As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: Take Nothing for Granted It was a bright sunny day and my mood was at an all-time high as my wife Christine and I made our…

Welcome to the thirty-third edition of “In Touch”. As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: Wise Heads on Young Shoulders This week, my 9-year-old son Rolando took part in the Ayia Napa Youth Soccer Festival. This is the annual event that kick-starts…

Welcome to the thirty-second edition of “In Touch”. As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: Why Second Impressions Are Important. In many of my talks and seminars over the years, I have told audiences about research indicating that people form a clear…

Welcome to the thirty-first edition of “In Touch”. As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: Plan A: Make sure to have a Plan B! Hello from London, where I have come to University College London (UCL) to deliver a 2-hour leadership lecture. Or, at least, that…

Welcome to the thirtieth edition of “In Touch”. As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: Learn to Listen A few weeks ago, I was with my son Rolando watching our football team play against a formidable opponent. …

Welcome to the twenty-ninth edition of “In Touch”. As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: All the World’s a Stage Last week I hosted a presentation skills workshop for the Invest Cyprus team and, at one point, I was asked a question…

Welcome to the twenty-eighth edition of “In Touch”. As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: Actions Speak Louder than Words Last week I received a phone call from someone asking for ‘Customer Advocate’ training. My knee-jerk reaction, by which I may well…

Welcome to the twenty-seventh edition of “In Touch.” As always, I would love to continue the conversation so please hit “reply” and let me know what you think. Story of the Week: Know Yourself… And Others After a recent training session, in which the course leader had offered participants a unique experience in terms of both content and…